The Moby Problem: open letter to Matt Ogle’s successor at Spotify

Almost every week, Spotify adds a Moby track to my Discover Weekly or Release Radar playlists – probably the playlists I listen to the most. The problem is: I don’t like Moby, and he’s not going away. I’ve figured out exactly why Spotify keeps recommending me Moby. I’ve also figured out what types of user […]

5 Bots You’ll Love

Since launching its chatbot API last April, Facebook’s Messenger platform has already spawned 11,000 bots.┬áBots are popular, because they allow brands to offer more personalized service to existing and potential customers. Instead of getting people to install an app or visit your website, they can do so from the comfort of their preferred platform, whether […]