Postinternet Music

The third internet generation for music is here.

Purpose

MUSIC x TECH x FUTURE is on a bit of a hiatus. I started it 2 years ago with the goal of shedding light on topics that I felt were being neglected.

Two years later, I feel more positive about the conversation in the music business. Besides that, great newsletters (like Platform & Stream) and writers (like Cherie Hu) have emerged and cover a lot of the topics I set out to cover with MUSIC x TECH x FUTURE. So what role can I play now in moving the conversation forward?

I have been doing a lot of thinking about what’s next. How will all these trends we discuss combine? What are we not talking about? Where are the opportunities? What is the next generation of artists doing? What do they know that we don’t?

By thinking about this, I have slowly been reinventing MUSIC x TECH x FUTURE along with the topics I cover. Music as a business is a complex ecosystem. Music as a phenomenon has kept generations of musicologists and philosophers occupied in discussions without conclusions for millennia. The question I have been answering is: what do I find important and what is nobody talking about?

Inspiration

By focusing on innovation in music, and always expanding my musical and artistic horizons, I have seen some developments over the last year that are starting to click together. I am now of the opinion that we are seeing the emergence of an important new generation of music that is going to spawn its own ecosystem.

Broadly speaking, music & the internet has had two phases so far:

Phase 1: the great disruption

Let’s call it the Napster moment. It led to the first new status quo. The rule it imposed was this: “anything that can be stored in digits can be communicated digitally through networks.” (this rule has also been called “information wants to be free”) This introduced music, and its business ecosystem, to the age of networks. Instead of moving products through distribution and media channels, it now moved through networks… and anyone that wanted to play the game, no longer had to find a way into the channels — everyone was on the network.

MySpace Tom: a friend for everyone

Phase 2: the MySpace moment

This phase is probably heralded by what I call the MySpace moment. MySpace grew as piracy thrived. Communities formed. We understood what social media could mean for music. Then MySpace collapsed and there was nothing there to take its place. Instead, the smartphone enabled the next generation of music and social platforms. On-demand music services like Spotify and SoundCloud appeared — both making an impact on modern music culture far exceeding MySpace’s. Communities formed again.

Phase 3: the SoundCloud moment

So what’s phase 3? The streaming economy is maturing. We are still figuring out how it will work exactly. Let the constant lawsuits between musicians, songwriters, labels, and streaming services be a testament to that. The shitty smartphones we used to have, have been traded in for phones that are more powerful than the computers on our desks a few years ago. AND they have cameras on both sides, AND we have fast internet, ALL the time. Queue YouTubers, Instagram stars, as well as producers rebooting their careers by becoming Snapchat personalities. 🔑

Meme culture went mainstream. People retiring now, with lots of free time on their hands, have been using the internet for 20 years. People reaching maturity now don’t know the world without internet. They may have been carrying smartphones before taking their first chemistry class. It introduces new questions and phenomena in our culture and in music. A 2017 headline that captured one of those phenomena well was: “Rap’s Biggest Stars Are Depressed & So Are Their Fans”.

Net art commenting on internet & mental health.

OK OK OK SO WHAT IS PHASE 3?!

I can’t tell you. We can only see it once it’s there. But I can tell you how to be part of it.

With each of these shifts media culture shifted, so you have to look at what changes media culture is going through right now. Artificial intelligence, voice activated devices, augmented reality, and virtual reality all play tremendously important roles here. We still don’t know what the SoundClouds, Facebooks, Spotifys, PewDiePies and Justin Biebers (discovered through YouTube) of this phase will be, but we do know what technologies and media formats they may employ.

When MySpace started collapsing, everyone wanted to figure out what the ‘next MySpace’ would be. There was no next MySpace. Not in the way anyone was thinking about it. Ultimately, Facebook and SoundCloud filled that gap and took things way further than MySpace.

So what would the next SoundCloud look like?

This is what I know about the next SoundCloud. It can be clunky. In fact, it may be better if it’s not easy to use (e.g. Snapchat): kids will spend time figuring out how to move into virtual spaces where they can do their own thing. P2P services were not easy to use at first, torrents weren’t easy to use, and as elegant as it was, SoundCloud was not as easy to use as MySpace in its early days as long as you were trying to use it for MySpacey purposes.

It has to do 1 thing extremely well though (let’s call it ‘killer feature’). I remember that SoundCloud’s waveform & commenting feature was so great that artists were learning basic code, so they could remove MySpace’s standard players from their profiles and add SoundCloud’s waveform.

Then it has to have high cultural appeal. The waveform helped SoundCloud travel. It was cool. It’s hard to say what it will be like for the next SoundCloud… But perhaps it’s a cryptotoken. Blockchain is cool and cryptocurrencies are cool. They have cultural appeal, partly because of their association with ordering drugs online via the Tor network. But also because they represent dissent against the status quo, whether that’s valid or invalid. And the first cryptocurrency millionaires in music are already here. 50 Cent.

Perhaps Mat Dryhurst, a prolific thinker and artist (some may know him from his work with Holly Herndon), will be proven right and we will see a tokenized SoundCloud. Fingers crossed, because I admire what they’ve done and the role they’ve played in helping modern music & internet culture take shape.

But what about…

We assume too often that what comes next follows more or less linearly from what was there before. By doing so, we discount important developments and blind ourselves to their potential impact. In previous paragraphs, I have done exactly that. So it’s time to clean up my mess.

What is internet culture?

First of all, I need to clarify what I mean when I talk about internet culture or online culture. I am talking about audiovisual aesthetics, language, cultural memes like jokes, discourse about identity, politics, society and psychology. These emerge online. From bedrooms. From people of all ages and countries, connecting online to collaborate, iterate, remix, and discuss in virtual space.

This has manifested through music genres like vaporwave and nightcore (example below), but also more serious topics, such as a cultural emphasis on mental health, and identity (most notably gender identity). Then there’s a darker side to it too. The alt right has been able to create so much impact, from bedrooms, by using the same internet culture dynamics that previous examples utilize — eventually memeing Trump into the White House. They accomplished it as part of an alliance of mostly pre-internet organisations, institutions, and structures, but those organisations couldn’t have pulled this off without their internet army.

When I talk about internet culture, or online culture, I do not mean to suggest a separation between online and offline. I’m just pointing at the origin. As a matter of fact, the internet has become such a standard part of our lives that we are online even when we’re offline.

On a free weekend day, leave your phone at home. Go explore the city. Go to parts you’ve never been. Soon, you may get lost and want to check Google Maps. You may see something fascinating that you’d like to photograph and share on Instagram or Facebook. You might take a mental note to look that building up on Wikipedia when you get home to get more history.

By now, our minds are always online. Even when we believe we’re offline.

Always online

This is the number 1 thing that changed over the course of aforementioned phase 2. Even when smartphones arrived, we weren’t online all the time. But now we are. The fact that we are always carrying devices around that are connected to fast internet, with cameras on both sides, and with great screens compared to those 5–10 years ago, is one of the most important realities for the future of music.

Musical.ly, sold last year for around $1bn, comes to mind.

Mixed reality

How platforms deal with ‘mixed reality’ may be as crucial as the question of how the previous generation dealt with the rise of the smartphone. Back in Facebook’s younger days, the company was struggling to crack mobile and eventually took drastic measures to become mobile-first. Getting ahead of the problem this time, Facebook entered the virtual reality space in 2014 through the early acquisition of Oculus VR for $2bn.

But I don’t think it’s VR as a medium that will have the high cultural impact that the internet did. I think it’s about the interface to other aspects of our experience. It’s why I believe the below video of Mark Zuckerberg’s wife, Priscilla Chan, calling Mark from ‘the real world’ while he’s in a VR version of his home, was one of the most important tech showcases last year.

Skip to 4:50 if the video doesn’t auto-play from there.

Offline and online is blurring, so what does that imply for music?

Instreaming

Late last year I attended a gig that has really started falling into place since. A friend from Holland (Victor, also known as S x m b r a) was coming to Berlin to do a gig. I met him when he was mostly known for writing for Generation Bass — an important blog for underground bass music culture. He is extremely plugged in and knows so much about trends in music (particularly online niches), so I really trust him as a music curator.

He is also part of something called c a r e, which is described as:

c a r e is a post-internet party taking place online.
c a r e is about sharing together. c a r e is a future sensation.
this digital experience enables you to connect with internet kids worldwide. it also provides the opportunity to meet and discover artists and people which have common interests. we are a based world community that meets at url parties. we are glad to invite you to this virtual concept of partying. we hope you’ll enjoy the event! see you online.

Through c a r e, he teamed up an interdisciplinary collective called Clusterduck which specialises in internet culture. Together they organised a “url / irl party” as part of Clusterduck’s Internet Fame project, which is part of the Wrong Biennale — a global event celebrating digital art.

During the event, an audio & video stream connected people from their bedrooms to the ‘irl’ event. These people could interact with each other online, but they were also “instreamed” so their chat messages & webcam feeds on Tinychat would be shown inside the party. The founder of c a r e, who wasn’t present in person, is even billed on the poster and broadcasted a DJ set from url to the irl space in Berlin.

A lot of people at the ‘irl’ part of the event were familiar with some of the people they saw on the ‘url’ part displayed on a prominent screen above the dancefloor & bar. So it created this sense of community & connection and blurring of irl & url.

You could walk into such an event and think it’s just some young folks who set up some webcams, but when you see it as part of the greater trends in our all-absorbing media & tech culture, what was happening there becomes way more significant.

Internet culture and music

I will be going way deeper into this in future articles and newsletters, but I want to give you an example of what I think people should be paying attention to.

For example, the Sponsored Content album by an artist called Antwood. It’s a perfect example of the post-internet avant-garde expression in music. Antwood:

“In the past year, I found that ASMR [dubbed by Google as the biggest YouTube trend you’ve never heard of], which I had previously used as a source of foley in my music, was a fairly effective sleep aid. I’d been using the videos in this way for a few months, when I noticed a popular ASMR YouTuber announced a plan to incorporate ads into her videos; quiet, subtle ads, woven into the content. What bothered me about this was that these ads would target viewers, such as myself, during times of semi lucid vulnerability. This disturbed me, and I unsubscribed.

Sponsored Content explores this idea of subversive advertisement, at least superficially. It’s obviously about the ubiquity of ads and the commodification of online content. The unlikely placement of ads in the music aims to force the listener to become hyper-aware of being advertised to rather than passively internalizing it. But after the record was finished, it became undeniable that really it wasn’t so much a “concept record” about advertisement; it’s as much about intentionally devaluing the things I’ve invested myself into, and over-complicating my work. When I realized this, I considered taking the ads out, and playing the music straight. But I left the record as it is: honest, flawed, with a little humour, and slightly up its own ass.”

I’ve compiled over 25 hours of albums and releases that I feel adhere to this trend in music (Spotify playlist). My playlist biases towards the club & nightlife variants of this trend, but the visual and musical aesthetics & themes should give you a good understanding of what this is about. The most famous example is probably Arca, who has produced for Kanye West and Björk.

Aforementioned Holly Herndon, who toured with Radiohead, uses AI in her work: “We have an AI baby that we’re training on our voices; on our voices and on the voices of our ensemble. Yeah, it’s learning how to talk and how to sing, so it’s freaking weird”.

Another great example of the post-internet trend in arts and music is YouTuber Poppy, who recently released an album called Poppy.Computer on Mad Decent.

Besides the obvious commentary on internet culture & society on her channel, Poppy plays with the uncanny valley hypothesis of robotics professor Masahiro Mori. The hypothesis suggests that humans feel fine with robots that are obviously not human, but the more semblance these robots get to humans, the stronger our feelings of eeriness and revulsion.

In music, perhaps the best known example of a post-internet genre is vaporwave:

The Virtual Vaporwave Scene

From boardroom to bedroom

Over the last 2 years, I have written a lot about the music business ecosystem. Always with an innovative angle, but often focused on the type of big issues that are discussed and decided about in boardrooms. While those things are immensely important, it’s also reactive. Reaction doesn’t set trajectory — it can only adjust it.

My focus is going to shift from the boardroom to the bedroom. From complex issues with big financial implications, to profound ideas that may not always have a clear link to monetization. It is a focus on the creator, the inventor, the innovator.

The newsletter has always placed emphasis on utility. I want what I do to be useful in some way. The most important way in which I try to do that, is by showing what is next, which I will continue to do. What is next is already here — you just have to know where to look.

This is our culture we are talking about. That is primary.
That is what enables the business around it. Which is secondary.

MUSIC x TECH x FUTURE. Those words say it all.

(This post originally appeared on Medium, which I’m moving away from. When you can avoid the large platforms, you should.)

Free competes with paid and abundant competes with scarce

Facebook recently launched a sound library including tracks you can use for free on videos. People criticized the concept in a music business discussion group (also on Facebook, ironically). I would hear the same rhetoric that people have when they say bands shouldn’t perform for free, because it’s not just a bad practice, it is also bad for your peers.

But let’s look at the reality that people in music are complaining about.

1. There are many different types of artists

There are always going to be people who find it awesome to see their music used by other people: even if they don’t get any money for it. They may be college students who are just happy to see their music travel. They may be people working full time jobs who do a little music on the side and don’t depend on the income. They may be professional producers who put out these tracks to libraries as a type of calling card.

Either way: there is always going to be free music and you will always have to compete with it.

2. Giving your music away for free can actually work

You have to have a monetization strategy at the end of this, but the easiest way to win attention online is to make great ‘content’ (in this case music). This content should be available with as few barriers as possible: which means making sure it’s available for free. The second part of your strategy should include steps on 1) how to hold people’s attention after you capture it, and 2) how to identify opportunities to monetize your fanbase (I wrote about it in detail in this thesis).

But sometimes you don’t need a strategy for monetization. It’s not easy to get signed to big labels nowadays and it usually requires you to show that you can build up your own audience. One of my favourite examples of someone who successfully leveraged free is Alan Walker. An EDM artist with tracks that have more plays than some of the most popular tracks from stars like Kendrick Lamar. How? He released his somewhat odd music through NoCopyrightSounds, which specialised in providing YouTubers and Twitch streamers with music they could use for free, without fear that their videos would get taken down. Eventually, they soundtracked the whole subculture and put a new sound in EDM on the map (read more).

3. AI is going to one up everyone

We are seeing amazing developments in AI. The most recent example is Google DeepMind‘s AlphaZero, which beat the world’s best bot in chess after spending just 4 hours practicing. Startups from Jukedeck, to Amper, to Popgun, to Scored are all trying to make music generation easier.

We already see more music being released than ever before, but so far it has still depended on human output. Through AI, music is already being untethered from human productivity. Standing out in abundance is a minuscule problem compared to what it will be 5 years from now.

Free music libraries are the least of your problem

There is no singular music business or industry. Everyone is playing by different rules and all those rules will be upended every time there’s a big shift in technology. From the record player, to the music video, to the internet, to AI and blockchain, music is the canary in the coal mine and you have to have a pioneer mentality or else you are falling behind every day.

The people who are one step ahead may be underground today, but some are the stars of tomorrow.

By all means, let us discuss the ethics. But be careful not to let your opposition blind you to the point where you cannot see how a new generation of music is thriving and leaving you behind. Because then it’s too late. For you.

How I got over a quarter million plays on my Soundcloud

Building up a following as a DJ in the social web’s early days: a how-to for time travellers. 💫

Back when I was in college, my friend and I would go to a lot of parties. We also used to rap in a band together. Up until then, I had always been writing a lot of lyrics and would visit every hiphop gig in my city. When there was nothing better on, we’d go to student parties in a local club that gathered around 800 people every week, and in between dancing and chatting, we’d be rapping our lyrics over the beats of popular songs.

Then one day we stumbled upon the drum ‘n bass scene (with regular parties in my hometown being hosted by the renowned Black Sun Empire). I always thought electronic music was not for me, but it changed the way I looked at electronic music. Instead of trying to make beats on FL Studio, I started playing around with making electronic music. Then, one day, I stumbled upon a simpler tool that allowed me to mix tracks together. It carried the tacky name Mixmeister, but it is still my all-time favourite tool for making mixes from the comfort of (what was then) my bedroom.

I still wish a company like Native Instruments or Ableton would buy this firm, and release a better and renewed version of their software that hasn’t worked on my Mac for years. But I digress.

Up until then, I had been writing lyrics. Lots of them. Daily. I was involved in the “textcee” scene, which is how people participated in online rap back when it was still a little tricky to record and upload tracks. I participated in battles, topical challenges, wrote about complex (and often silly) subject matter, and really got my creativity out — all in text format. It was easy to distribute, light-weight, and it had its communities and forums.

Pre-Soundcloud

For DJs, it was harder. Bandwidth was not great, and back in 2006 or so, when I started, there were no good online communities. There was no Soundcloud, there was no Mixcloud, and YouTube only allowed videos of up to 10 minutes. My tools of choice, for hosting DJ sets, were YouSendIt, uploaded.to and MegaUpload. They were iffy and you always had to monitor that your files were not taken down, but they would do.

I thought a lot about the format. I never mixed over 80 minutes, because I wanted to make sure that fans (if I had any, and it was hard to tell pre-Facebook & Twitter) would be able to burn it to CDs and listen to it from their cars or home stereos.

I would write detailed information about my tracklists, for a number of reasons:

  1. It’s only fair that the creators of the music get acknowledged – especially since I was sharing their music without permission;
  2. If one of my listeners liked a track, I wanted them to be able to know what it was (there was no such thing as Shazam);
  3. I put detailed time markings, so that people would be able to identify the transitions and the amount of work I’d put into blending tracks together.

I would post them to the forums where I was already going (as well as my MySpace), where I already had my fans because of my texts, together with the links. Here’s an example of such a tracklist:

Then I started a blog on Blogspot to post all the mixes. People would subscribe via RSS and get the posts through their RSS reader. I even added a way to get email updates when the RSS feed would be updated, by using a popular tool at the time called FeedBurner. When posting my mixes to forums, I would also always include download links but also a link to the blogpost, so I could build up my followers there, too.

I didn’t know it at the time, but what I was doing really helped with SEO. If people were Googling those tracks, they’d often find my blog, because not everything was on YouTube, today’s major streaming platforms were non-existent, and the underground was not represented well on iTunes. By sharing my mixes everywhere, I was also generating a lot of backlinks. I was publishing multiple mixes per month. Throughout 2007 I published as many as 35.

Then Soundcloud arrived on the scene

I’m not sure how or when I discovered Soundcloud, but it must have been in its early days back in 2008. I managed to register my first name as my username, which I have held on to ever since, despite people trying to hack my account and even being hit by a trademark claim by an American rapper (after I rejected offers to buy it).

This is where things really started taking off. Now I was able to collect streams instead of downloads. It was so incredibly convenient. No wonder DJs flocked to the platform. All fans had to do now was hit play, but the option to download and listen in high quality was there too. On top of all that, I was able to timestamp my mixes in a much more interesting way: by commenting the tracks.

Something else happened too. By tagging my mixes, it was possible for others to find my work. And by browsing tags, I was able to find other DJs. This was a first. Never before had there been as big a community of DJs. Never before had it been so easy to connect to others. Never before had it been so easy for producers and DJs to connect from the comfort of their bedrooms.

I started listening to other DJs. Commenting everywhere. I continued the same strategy of tracklists and tagging, which maybe also helped my SEO on Soundcloud. But I also didn’t give up on my website until many years later when Facebook was more established and it was getting hard to get people to visit websites. Owning your audience was important, and I always knew this. I needed to have my own place to keep the people who are interested in what I do connected to me.

Then in 2009, Soundcloud changed the rules of the game for DJs.

The first big DJ revolt on Soundcloud

When Soundcloud started, they allowed everyone to upload 4 tracks every month. Tracks could be of any length, or at least long enough to fit a DJ set, but if you wanted to upload more than 4 in a month, you would have to get a paid account. This was great for DJs, but it didn’t last.

In October 2009, Soundcloud switched over to a model with a maximum amount of minutes per account. Even if you’d upgrade to the most expensive monthly package there was no way to get rid of the maximum. It caused an uproar (link to discussion with participation of the founders – but layout is messed up, because it’s a cached page). I participated and tried to be understanding. The model made sense for producers, who were more likely to spend money on Soundcloud. It sucked for DJs though. I wanted DJs to think about what kind of model would allow for Soundcloud to monetize them and very actively participated in the discussion.

The people who participated in that discussion got lucky, and it’s really a token of how user-centric Soundcloud was in those days. A link was shared with the participants, where they could list their accounts, and they were given 30 extra hours. For me, that was about 30 extra DJ sets and it has lasted me to this day (I never matched my 2007 streak) — and I should have probably mentioned this in my ‘Benefits of Being an Early Adopter‘ piece. And props to David Noel, who was Soundcloud’s community lead. The email exchanges (and exchanges on Soundcloud’s support community) that I had with him stuck with me. I was writing my thesis at the time and when I graduated and got into music startups those exchanges were a big inspiration for my early career.

Life goes on

As Soundcloud grew into the giant it is today, I grew along with it. My taste grew, my following grew, my tactics and strategies evolved, and I saw new genres flourish on Soundcloud, such as moombahton.

Before all the download-gate bullshit, that make you jump through hoops, follow random accounts, like Facebook Pages, etc., it was pretty convenient to get free downloads from Soundcloud. I actually set up an IFTTT script that would automatically download tracks I favourited to my Dropbox. This way I could discover new music while I was working at Zvooq by day, in passive mode, and then by night play around with the files in my mixes.

I participated actively in the new, emerging online scenes. Commenting on tracks and connecting to amazing new talent emerging from the internet, rather than from a particular network of DJs. This got me a lot of listeners. I started making mixes in which all tracks were available to download for free. This had value in different ways:

  1. I knew for sure that all DJs would be ok with me uploading this;
  2. People would listen to them, because they knew they can find and quickly download new tracks through there;
  3. I would link to all the tracks and afterwards comment on them to let people know I had featured their work. Sometimes they would share my music on their social media (this is before the repost function on SC).

If you’re not communicating your music this way, if you’re not networking with your inspirations, you’re not doing it right. This is probably how I got most of my plays from 2012 to now. Tactics and landscapes change, but some principles are true forever. Participate!

Other tactics not listed above:

  • Make playlists on 8tracks with the tracks of my mixes in order to promote my mix;
  • Try to win followers via social listening platforms like turntable.fm;
  • Make short mixes and post them on YouTube in order to find new audiences;
  • Facebook & Twitter accounts through where I would connect to segments of my audience.

My demise as a net-DJ

Then things got harder. It wasn’t any particular issue, but a lot of factors combined to halt me.

I switched to a Traktor S4 controller with Traktor software, so now I had to do all my mixes live. I’m a perfectionist, so this decreased my output. Digging also got harder: the communal nature of Soundcloud changed and a lot of DJs stopped offering their tracks as downloads (even when they’re not selling them). Others would put their stuff behind download gates, which just made it a pain in the ass to collect tracks and way more time-consuming. This also decreased my output.

As the number of mixes I put out decreased, so did the growth of my followers and my exposure to my audiences that were not directly connected to me. Followers ‘churn’ even when they stay part of your follower count. This means that followers go inactive on the platform they follow you on, so the follower count no longer translates to playback or other forms of engagement. This doesn’t matter so much when you’re new, but if you’re working on something for over a decade, it matters.

All of this compounded. It’s been about 5 years since I had a mix that got ~5k plays. And 8 years for 15k. But the lesson here is: to rack up following & plays, you can get lucky with a hit or just be insanely productive.

I’m at peace with what happened and now that I’m in Berlin, with talented friends as producers, plus friends in companies like Ableton and Native Instruments, I’m slowly getting back into DJing and producing. I haven’t put out a track in a decade, and no mix in 2 years, but I’m surrounded by the right people to get back into it… and do things right with all the experience I’ve collected plus that surrounds me. (if I actually end up having enough time — the irony of working in music)

Key takeaways

If I had to distill this into key lessons (and I do, because I owe it to you after reading 2000 words), these would be my main takeaways:

  • GET THERE EARLY. I got really lucky with being early to Soundcloud, but it also helped that what I was doing back then was not as common as it is now. Stay on top of developments in sounds and genres, and be slightly ahead of the curve, so you can shine a spotlight on up & coming talent. It will pay off when someone blows up.
  • BUILD YOUR FOLLOWING. Don’t trust in platforms: own your following. Connect them to your presence in many places, get their email addresses. Make sure your following is loyal, build trust, be consistent. If you’re slightly ahead of the curve, they know they’ll always discover new artists through you.
  • ALWAYS CREDIT PEOPLE. Scenes are small. Help each other. If you play someone’s music: list it. Don’t have time to provide a tracklist? Then you don’t have time to be a DJ. Sorry.
  • BE HELPFUL. This is connected to crediting: help people to understand the music they’re listening to. They’ll connect to you for this.
  • BE CONSISTENT & PRODUCTIVE. My best days were when I was a student. I don’t know how I found the time in between college and 12-20 hours of side jobs per week, but often I’d get home and get to mixing. I’d be doing stuff with music almost every spare minute. That’s the only type of dedication that really works.

I’ve had my run. Maybe I’ll do it again, but in a different way. I still like DJing, but prefer to do it live now. Besides, I have other ways to enjoy music now, such as my day job at IDAGIO, as well as MUSIC x TECH x FUTURE.

But to the generation that’s out there, on the cyber highways, hustling: best of luck & I hope this piece helps you.

What the End of the App Era Means for the Music Business

The average smartphone user downloads less than 1 app per month, according to comScore. The era of apps is ending, and we’re moving in an era of artificial intelligence interacting with us through messaging apps, chatbots, voice-controlled interfaces, and smart devices.

What happens to music in this context? How do you make sure your music stands out? How do you communicate your brand when the interface goes from visual to conversational? And what strategic opportunities and challenges does the conversational interface present to streaming services?

 

The next 3 interfaces for music’s near future

Our changing media reality means everyone in music will have to come to grips with three important new trends.

Understanding the music business means understanding how people access, discover, and continuously listen to music. This used to be the record player, cassette player, radio, cd player, and now increasingly happens on our computers and smartphones. First by playing downloads in media players like Winamp, Musicmatch Jukebox, or iTunes, but now mostly via streaming services like Spotify, Apple Music, but also YouTube.

Whenever the interface for music changes, the rules of the game change. New challenges emerge, new players get to access the space, and those to best leverage the new media reality gain a significant lead over competing services or companies, like Spinnin Records‘ early YouTube success.

What is a media reality?

I was recently talking with Gigi Johnson, the Executive Director of the UCLA Center for Music Innovation, for their podcast, and as we were discussing innovation, I wanted to point out two different types of innovation. There is technological innovation, like invention, but you don’t have to be a scientist or an inventor to be innovative.

When the aforementioned categories of innovations get rolled out, they create new realities. Peer-to-peer technology helped Spotify with the distribution of music early on (one of their lead engineers is Ludvig Strigeus, creator of BitTorrent client utorrent), and for this to work, Spotify needed a media reality in which computers were linked to each other in networks with decent bandwidth (ie. the internet).

So that’s the second type of innovation: leveraging a reality created by the proliferation of a certain technology. Studios didn’t have to invent the television in order to dominate the medium. Facebook didn’t have to invent the world wide web.

A media reality is any reality in which innovation causes a shift to a new type of media. Our media reality is increasingly shifting towards smart assistants like Siri, an ‘internet of things’ (think smart home), and we’re creating, watching, and interacting through more high quality video than ever before.

Any new media reality brings with it new interfaces through which people interact with knowledge, their environment, friends, entertainment, and whatever else might be presented through these interfaces. So let’s look at the new interfaces everyone in music will have to deal with in the coming years.

Chatbots are the new apps

People don’t download as many apps as they used to and it’s getting harder to get people to install an app. According to data by comScore, most smartphone users now download fewer than 1 app per month.

So, in dealing with this new media reality, you go to where the audience is. Apparently that’s no longer in app stores, but on social networks and messaging apps. Some of the latter, and most prominently Facebook Messenger, allow for people to build chatbots, which are basically apps inside the messenger.

Companies like Transferwise, CNN, Adidas, Nike, and many airlines already have their own bots running on Messenger. In music, well-known examples of artist chatbots are those by Katy Perry and DJ Hardwell. Record Bird, a company specialized in surfacing new releases by artists you like, launched their own bot on messenger in 2016.

The challenge with chatbots is that designing for a conversational interface is quite different from designing visual user interfaces. Sometimes people will not understand what’s going on and start requesting things from your bot that you may not have anticipated. Such behaviours need to be anticipated, since people can not see the confines of the interface.

Chatbots are set to improve a lot over time, as developments in machine learning and artificial intelligence will help the systems behind the interfaces to interpret what users may mean and come up with better answers.

VUIs: Alexa, play me music from… uhmm….

I’ve been living with an Amazon Echo for over a month and together with my Philips Hue lamps it has imbedded itself into my life to the extent that I nearly asked Alexa, Amazon‘s voice assistant, to turn off the lights in a hotel room last weekend.

It’s been a pleasure to trade in the frequent returns to touch-based user interfaces for voice user interfaces (VUIs). I thought I’d feel awkward, but it’s great to quickly ask for weather updates, planned activities, the time, changing music, changing the volume, turning the lights on or off or dimming them, setting alarms, etc. without having to grab my phone.

I also thought it would be awkward having friends over and interacting with it, but it turns into a type of play, with friends trying out all kinds of requests I had never even thought of, and finding out about new features I wasn’t aware of.

And there’s the challenge for artists and businesses.

As a user, there is no home screen. There is nothing to guide you. There is only what you remember, what’s top of mind. Which is why VUIs are sometimes referred to as ‘zero UI’.

I have hundreds of playlists on Spotify, but through Alexa I’ve only listened to around a dozen different playlists. When I feel like music that may or may not be contained inside one of my playlists, it’s easier to mentally navigate to an artist that plays music like that, than to remember the playlist. So you request the artist instead.

VUIs will make the branding of playlists crucial. For example, instead of asking for Alexa to play hiphop from Spotify, I requested their RapCaviar playlist, because I felt the former query’s outcome would be too unpredictable. As the music plays, I’m less aware of the artist names, as I don’t even see them anymore and I hardly ever bother asking. For music composed by artificial intelligence, this could be a great opportunity to enter our music listening habits.

The VUI pairs well with the connected home, which is why tech giants like Google, Amazon, and Apple are all using music as the trojan horse to get their home-controlling devices into our living rooms. They’re going to be the operating system for our houses, and that operating system will provide an invisible layer that we interact with through our voice.

Although many of the experiences through VUIs feel a bit limited currently, they’re supposed to get better over time (which is why Amazon calls their Alexa apps ‘skills’). And with AI improving and becoming more widespread, these skills will get better to the point that they can anticipate our intentions before we express them.

As voice-controlled user interfaces enter more of our lives, the question for artists, music companies, and startups is: how do we stand out when there is no visual component? How can you stay top of mind? How will people remember you?

Augmented reality

Google Glass was too early. Augmented reality will be nothing like it.

Instead of issuing awkward voice commands to a kind of head mounted smartphone, the media reality that augmented reality will take shape in is one of conversational interfaces through messaging apps, and voice user interfaces, that are part of connected smart environments, all utilizing powerful artificial intelligence.

You won’t have to issue requests, because you’ll see overlays with suggested actions that you can easily trigger. Voice commands are a last resort, and a sign of AI failing to predict your intent.

So what is music in that reality? In a way, we’re already there. Kids nowadays are not discovering music by watching professional video productions on MTV; they discover music because they see friends dancing to it on Musically or they applied some music-enabled Snapchat-filter. We are making ourselves part of the narrative of the music, we step into it, and forward our version of it into the world. Music is behaving like internet memes, because it’s just so easy to remix now.

One way in which augmented reality is going to change music, is that music will become ‘smart’. It will learn to understand our behaviour, our intentions, and adapt to it, just like other aspects of our lives would. Some of Amazon Alexa‘s most popular skills already include music and sound to augment our experience.

This is in line with the trend that music listeners are increasingly exhibiting a utilitarian orientation towards music; interacting with music not just for the aesthetic, but also its practical value through playlists to study, focus, workout, clean the house, relax and drink coffee, etc.

As it becomes easier to manipulate music, and make ourselves part of the narrative, perhaps the creation of decent sounding music will become easier too. Just have a look at AI-powered music creation and mastering startups such as Jukedeck, Amper, and LANDR. More interestingly, check out Aitokaiku‘s Vimu, which lets you create videos with reactive music (the music reacts to what you film).

Imagine releasing songs in such a way that fans can interact and share them this way, but even better since you’ll be able to use all the data from the smart sensors in the environment.

Imagine being able to bring your song, or your avatar, into a space shared by a group of friends. You can be like Pokemon.

It’s hard to predict what music will look like, but it’s safe to say that the changes music went through since the proliferation of the recording as the default way to listen to music are nothing compared to what’s coming in the years ahead. Music is about to become a whole lot more intelligent.


For more on how interfaces change the way we interact with music, I’ve previously written about how the interface design choices of pirate filesharing services such as Napster influence music streaming services like Spotify to this day.

If you like the concept about media realities and would like to get a better understanding of it, I recommend spending some time to go through Marshall McLuhan‘s work, as well as Timothy Leary‘s perspective on our digital reality in the 90s.

Four of the biggest opportunities for the future of music consumption

A reflection on key trends in music, tech, and user interfaces.

Soundcloud is saved, for now. On top of whatever strategic decisions they make to be able to attract follow-up investments, they face the difficult task of preserving their user community’s trust and winning back part of the trust they already lost. Tumultuous times are ahead, which will be frustrating, but also very exciting as it creates opportunity for new innovation and startups to claim their piece of the pie.

Underserved early adopter: the Myspace moment

Back in April I wrote about the fact that music is about to experience another Myspace moment. What I mean by that is that when Myspace hit decline, as it lost its community’s trust, new platforms got a chance as early adopters bailed and moved on. Musicians started building up audiences on Facebook and Twitter, and sharing their music on Soundcloud.

Now we see another Myspace moment: Spotify is focusing on mass audiences, and the prime early adopter platform has a distressed community due to the continuous struggles that Soundcloud has faced over the last years.

This creates opportunities for concepts such as:

  • Connecting groups of music listeners based on music taste or curiosity:
    • Soundcloud‘s struggling with this due to its failure to keep its search & tagging feature useful as the amount of content grew over the years, and they killed their groups feature;
    • Spotify has deprioritized user-created playlists and removed messaging functionality.
    • TheWaveVR could be one of the startups to fill this gap.
  • Collaboration and feedback:
    • If people are leaving Soundcloud, they need to take that somewhere else.
    • Audiu, which was one of the hottest startups at Sonar+D this year, could play a big role here.
  • Promo services for people who need an easy way to share music to journalists, labels, etc.

You could come up with a lot more ideas and find startups striving to make a meaningful impact there.

A third device in our midst: the Voice User Interface (VUI)

I’ve recently been playing around with an Amazon Alexa I ordered. At first I was skeptical and thought it would always feel awkward, but you get used to it fast and the convenience of a voice-controlled device in the living room (and other rooms) is bigger than I expected. I thought all those times you have to grab your mobile phone, or look something up on the computer, were minor and infrequent inconveniences. Now, the VUI has embedded itself into my life and all kinds of small habits, patterns and every day rituals.

VUIs are going to be the third device: first came PCs (plus laptops), then came smartphones (plus tablets), and now we’re going to get a third addition through voice-controlled devices like Amazon Alexa, Google Home, Apple‘s Siri-based devices, devices in the car, etc. Perhaps this is why Tesla is in talks to do a music streaming service: music is the way into these spaces.

So what happens to the way we browse and explore music when we take the visual user interface away? What place does the smartphone get? What place does the laptop get? And what behaviour extends to our smart speakers?

What happens in AI is very important for VUI apps, but also for chatbots.

Conversational interfaces: the rise of messaging apps

Messaging has frequently been called the next major platform. It enables chatbots, which are apps that live on conversational platforms (this is a trend that’s also strengthened by VUIs). Some of the biggest social platforms to rise up over the last decade were primarily messaging apps, such as  Snapchat, Whatsapp, Telegram, and Kik.

The next step of the social web is messaging, but smarter than the AIM, ICQ, and chatroom phase of social. Facebook is positioning Messenger in such a way that it can live as a platform on its own.

Read Music Ally‘s write-up of the chatbot panel I moderated at Midem.

Short-form video

I urge people to try out Instagram Stories and figure out what it takes to make good content for it. Short-form video content is so important in an age of short attention spans. Some of the hottest platforms to emerge among teens in the last years have been Snapchat and Musically, both limiting the time-length of videos being shared on the platforms. It’s fun, fast, and requires low commitment: making users share and explore more content.

I firmly believe this is going to change the way we write songs and structure them. We’ve already seen how the streaming playlist economy made tracks shorter, with people moving the vocals to the start of the track in order to make skips less likely. In the next years, the video story format is going to strongly impact music.

Instagram is another platform that may fare very well from the decline of user trust in Soundcloud‘s community.

 

I’ll be discussing more of these trends in my newsletter, which goes out every week on Monday. Sign up to stay in the loop.