A simple guide to disrupting the music industry

The trigger: a new technology or a shift in the digital landscape. Aspiring founders are searching for a good use case to leverage that development and turn to something they’re passionate about. Music. With a vague understanding of the music business, they proudly announce their plan that will totally disrupt the industry.

People who’ve spent a decade in music have likely seen a dozen of companies promising to disrupt come and go. Disruption doesn’t sell. Solving problems does. The most common misunderstanding seems to stem from a fallacy around intermediaries and that disintermediation always improves things. The oversimplified view is that everything besides the artist & fan is ‘extra’ and both would profit if it can be successfully disrupted.

The reality is that things don’t function as an artist-management-label-distributor-DSP-fan chain. Music doesn’t always travel through it like that. Value doesn’t always travel through that chain. Instead there’s a whole network of connections where various types of value are exchanged, connected and created. In most cases it’s not linear; it’s a network.

The above may seem obvious, but this misunderstanding occurs time and time again. It leads founders to present themselves in an adversarial way to parts of the industry that actually should be their customer. If you can do X better than how a label is currently doing that, then that label might be happy to pay you for it. Artists & their management have a ton of things to do, so in many cases they’re happy to let labels or label services companies take care of some of it.

Don’t get me wrong: there are plenty of inefficiencies and practices of exploitation in the music industry that need to be disrupted. These may occur anywhere in the ecosystem (which also includes other parties like everything related to live, merch, PROs, etc) or in the connections between players. They typically don’t apply to an entire domain, e.g. ‘all labels’ or ‘all booking agencies’. Even when they do, like in the case of inefficiencies or friction, there may be other aspects of those businesses that would not benefit from complete disruption.

What I’m saying is do your research. Create a map of the industry’s domain you’re interested in and also map out everything adjacent to it, because there will be unforeseen connections. Understand how companies collaborate, what goals they’re trying to achieve, how they add value, and where frictions may occur. Read Don Passman‘s All You Need to Know About the Music Business. Speak with people to understand whether your research is based on current-day practices, because it definitely happens that people launch companies with assumptions based on early 2000s practices.

Music is complex. Part of it unnecessarily, but there’s a reason why things are structured this way. Figure out those reasons. Learn how others leverage those reasons to pioneer new businesses. Identify the trends. Understand the complexity to avoid endless pivots and repositioning. Music is in need of innovation – do it through partnership.

7 findings from my first year freelancing

This week MUSIC x TECH x FUTURE turns one. Born as a newsletter on Revue, itā€™s now (finally) a sustainable company. That word, sustainable, comes with a caveat, because it currently still depends on me selling my time. Thereā€™s inherent risk in that, but I digress.

Launching the newsletter, I knew it would take me places, so I dropped everything else I was doing in order to be able to get the most out of the opportunities.

Hereā€™s what happened next. šŸæ

People will hire you for your most visibleĀ skill

Iā€™m not a writer. I write a lot, but I wouldnā€™t consider it as a full-time profession. Yet itā€™s one of the things I get approached for most often.

Even when I was leading product strategy at Zvooq, a music streaming service in Russia, writing was one of my most important skills. It helped me communicate ideas to the team, investors, labels and potential partners. It also helped me keep the team inspired and motivated.

But Iā€™m actually a strategist. I keep a wide overview, and have a few topics that Iā€™m more knowledgeable about than many people in my niche. This allows me to find value through combining things.

I had always said Iā€™d never charge money for writing, but this year I had to reconsider that. I had always seen writing as a means to attain visibility, which would lead to bigger, better thingsā€¦

But what if youā€™re running on savings and those bigger, better things take a while to materialize?

So, I caved in: fine, Iā€™ll write for money. My attitude towards it has changed now, because not only does it allow me to work on pieces with even greater quality, but it also brought me something elseā€¦

Find a base sustainable incomeĀ early

Writing has been an easy skill to market: every month, thousands of people come across my articles through recommendations, my newsletter, the Synchtank blog, as well as Hypebot, which occasionally syndicates my writing.

And writing can be done from anywhere. As a matter of fact: I strongly prefer to do my writing out of office, away from officey distractions.

office distractions

One of the real challenges I had was getting to a sustainable income before my savings ran out. I considered getting some part-time job, but I didnā€™t want to commit myself to a schedule just yet. The following anecdote will explain why:

Last April I got an email on a Monday evening. It was from a well-known music business figure, with a legendary background, asking whether I could be in London for some event on Wednesday morning. After checking the email header to make sure someone wasnā€™t pulling a prank, or scam, I called up the sender and the next evening I was on a plane to London.

It was an incredible honour to be invited, and I got to present my ideas and vision to a room full of industry execs (my 3 minute presentation). This, to me, was the first confirmation that I was onto something with the newsletter. Had I had a job at, say, a bar, I would have had to find a replacement and I might have missed out on this opportunity.

So I held out as my savings dwindled. I wanted to stay flexible.

Then people started asking whether they could pay me to writeā€¦ and suddenly I had found something that allows me geographic freedom, an income, and it synergizes with everything else I do.

Find synergy, because youā€™re selling yourĀ time

Some of the things I do now:

  • Helping a music tech startup with content strategy
  • Helping a music tech startup with business model development and licensing strategy
  • Helping 2 artists with management & marketing
  • Helping a conference curate their music track
  • Paid writing about trends & innovation in music
  • Occasionally lecturing about these topics

The thing I love about these activities is that they all add value to each other. Working with the artists gives me a chance to try out new ideas around building a fan base, pitching labels, as well as creative ideas around ideas. For example, I built a chatbot for Quibus recently to let fans unlock some special goodies: now we can use it to send a push notification directly to fans (stay tuned).

If youā€™re dependent on selling your time, you should make sure your hour becomes more valuable: if you can draw on past work, you can achieve more by spending less time or you can charge a higher hourly rate.

Border Sessions panel
Moderating a panel about interactive music experiences at Border Sessions.

Leads can take a looooong time toĀ convert

Iā€™ve had a lot of people reach out to me to figure out potential collaborations. Most of those went nowhere, yet.

And thatā€™s fine. People are busy. Priorities shift.

It made a big difference when I shifted my focus from 100% international to local. Somehow, locally, itā€™s easier to get a collaboration off the ground. But that, too, took me some time to figure out: I had been abroad for the bigger part of 10 years and had to accustom myself to the Dutch culture again. But thatā€™s a different story.

Basically: donā€™t assume positive talks about collaboration will lead to anything tangible. I just ploughed on and focused on expanding my network and the value within it (often by connecting people). Keep seeding. Sooner or later, some of those collaborations will happen and youā€™ll be too busy to worry about the ones that didnā€™t happen.

Always save some time to walk around and enjoy the moment.
Always save some time to walk around and enjoy the moment.

Make sure you have work during theĀ summer

If I could go back in timeā€¦

Dear Bas,

Summer is dead season. Be extra proactive during Spring to find things to do during the summer, because people will be out of office and initiating new collaborations will just be a lot more difficult.

If you donā€™t find anything to do, just get some part-time job, because last-minute invites are also unlikely to happen.

Instead I spent my time rebuilding MUSIC x TECH x FUTUREā€™s homepage, improving the newsletter and other web presences, and studying.

Your clients are your best source of futureĀ work

Itā€™s obvious, but I feel it bears mentioning, because of what it implies.

We live in a distracted age where everyone is competing for your attention. So the advice I always give to artists building their fanbase is: make sure you stay top-of-mind. For a freelancer, the best way to stay top-of-mind is through collaboration.

The next time someone has some work to do, theyā€™ll know they can call you. Even better: they might not realize a problem can be fixed, if it werenā€™t for knowing you. We often ignore things that seem like they canā€™t be improved, not being aware of the problemā€¦ so by being present in peopleā€™s thoughts, you help them find more work for you.

Invest in your relations.

What this also means is: you now have an excuse to feel great about doing some work with a client that you donā€™t find super inspiring. Just stay focused on quality and promise less, deliver more.

There is real risk in selling yourĀ time

It doesnā€™t scale. You can only spend your time once. You can only work with so many people at a time. And if you get sick, there goes your income.

It also means unfilled gaps of time may exist between projects, which means you wonā€™t have income for that time.

My goal is freedom. A naive goal for an entrepreneur, for sure, but to me it means: doing what I love while being able to go wherever I want to go.

So a tip Iā€™ve had from a few people is to sell something other than my time. I have a few product ideas that I want to launch this year. Iā€™m also considering setting up a Patreon for MUSIC x TECH x FUTURE, which will probably somehow be tied into those products (eg. funders get early access / lifetime subscription, etc.).

The goal is to create a revenue stream to cover basic costs, like rent. Once I hit that goal, Iā€™ll figure out whether I can scale that revenue stream or add new ones on top of it. A big example for me is Pieter Levels.

 Left to right: Music Tech Festā€™s amazing 2016 venue (Funkhaus Berlin), one of my favourite meeting spots in Amsterdam (Quartier Putain), panel discussion at SĆørveiv Conference in Kristiansand.

Left to right: Music Tech Festā€™s amazing 2016 venue (Funkhaus Berlin), one of my favourite meeting spots in Amsterdam (Quartier Putain), panel discussion at SĆørveiv Conference in Kristiansand.

So that says something about MUSIC x TECH x FUTUREā€™s direction

But donā€™t worry: I wonā€™t suddenly throw up paywalls. This strategy is working well for me, so whatever is free now, will stay free. As a matter of fact, due to my focus on synergy, I aim to deliver you more value over time.

After a year, I finally got to a point where I can set up a steady pipeline of projects (by the way, Iā€™ll have more time on my hands from mid-March, so if youā€™d like to work together, email me: bas@musicxtechxfuture.com). In part because of shifting my focus to The Netherlands, but also because international collaborations are finally materializing.

Year oneā€™s a wrap!Ā šŸ¾

Itā€™s been great meeting so many awesome people this year, from Amsterdam to Groningen, London, Berlin, The Hague, Ghent, Kristiansand, and Valencia. Thank you for the follows, the shares, the correspondence, the collaborations, the advice, and the amazing conversations.

Iā€™m proud to be part of such an intelligent, forward-thinking, global community. Hereā€™s to the future! šŸ¤– ā¤ļøļø šŸø

(If youā€™re feeling generous, help me work through my reading list šŸŽ)

Creating vs. Building

Laziness is good. It teaches us to get results with the least effort possible. If you avoid procrastinative behaviour, laziness can even be a great recipe for success, because youā€™ll be a master at shortcuts and finding the most effective ways to get things done.

I, like everyone, can be pretty lazy at times and it can take a lot of motivation to muster up the motivation for some activities. Over the years, Iā€™ve learned that the strongest motivators for me are either:

  • Instant gratification, eg. the dopamine triggers created by most time wasting activities and procrastination;
  • Having a purpose beyond what Iā€™m doing.

This year I set up the MUSIC x TECH x FUTURE newsletter as a way to ā€˜forceā€™ myself to write something every week. Prior to that, I had ā€˜createdā€™ (written) articles mostly sporadically, but now I had a weekly deadline. And I had a vision: I knew that MxTxF was something I wanted to grow, to build, and hold to a high standard. All creation happened within that context.

Creation for the sake of creation is great.

But if youā€™re striving to achieve something, then the path of random creations is one where youā€™ll depend on luck and pure chance.

So whether you make music, work atĀ a label, or arenā€™t doing anything creative – ask yourself: what could I be building?

Start from doing what youā€™re already doing.

  • Why are you doing it?
  • What are you learning from it?
  • Does it all fit together?
  • Does your work add up?

If the answer to the last question is no, thatā€™s fine. If you make coffee for customers every day, then every day will look more or less the same, and every morning you hit the reset button and do it again. Same day, repeating, with the same results. Whether you fail or succeed in that case depends on consistent performance and random external factors.

The lazy personā€™s nightmare.

If that sounds like you, think about what you could do that adds up. Then wrap it in purpose.

Back to the coffee example. Letā€™s say your wrapping in purpose is that you want to become the best coffee place in your town. Now you have a context to fill. Youā€™ll need to talk to your boss and make a plan, you need to figure out what makes a place great, talk to your customers, etc. All of this you can do while doing what youā€™re already doing.

The lazy personā€™s dream.

Now letā€™s look at music.

Stop expecting to get a lucky break. The word luck implies unlikeliness and when you work hard and never get lucky, it can become intensely demotivating.

Create to build.

Youā€™re building a following.
Youā€™re building a fanbase.
Youā€™re building your artist brand.

Every time you release music, itā€™s a step in building those things.

In that context, you can evaluate your steps.

For instance, 2 times this year, the open rate of my newsletters dropped below 30%. Terrible, because I strive to keep it between 40-50% (higher would be nice, too). In the context of building something, a low open rate is terrible: if you canā€™t win peopleā€™s attention consistently, then youā€™ll lose it eventually.

So I looked at what I did.

In one case, it was just the subject line that was a bit too pushy and may have caused people to auto-ignore the email, thinking itā€™s yet another spammy newsletter.

screen-shot-2016-11-28-at-14-32-02

The other case was more difficult, but my hypothesis was that the edition the week before was a bit weaker than usual, so people didnā€™t open it the week after. I didnā€™t have a good way to know this for sure, but it gave me a new way to think about what Iā€™m building.

What that means is that by placing my creations in the context of something Iā€™m building, it forced me to zoom out and think more carefully about the greater picture.

You may assume people are not watching your new video, because you posted it on your Facebook at the wrong time of the day, but maybe itā€™s because your last video sucked. If youā€™re just pushing out creations without thinking about the greater context youā€™re building, youā€™ll miss that information.

The value in creating consistently and feeding it into something you can grow is so much greater than the sum of parts. So donā€™t just create; build.

Best of all, itā€™s a great way to justify laziness. Just donā€™t procrastinate.