My Midem wrap-up: Chatbots + marketing Run The Jewels panels

What a week. I spent it at Midem – one of the most well-known music business conferences organised every year in Cannes. Before I’m off to SonĂĄr+D this week, I thought I’d type up a little update.

About 10 months ago, Midem‘s conference manager got in touch with me to see if we could put a panel together. We landed on the topic of chatbots and Messenger apps, because I think the trend signifies an important shift to a new generation of user interfaces (especially considering voice-activated UI, which will quickly be permeating our daily lives).

It was so great to finally be able to have all these people in the same room, and talk about what they’re doing, get their thoughts out, get them discussing with each other. And the line-up was awesome.

Panel: Messaging Apps, Bots, AI & Music: A New Frontier of Fan Engagement

A quick look at the line-up:

  • Ricardo Chamberlain, Digital Marketing Manager, Sony Music Entertainment (USA)
    Runs a very interesting label bot, which includes messages from artists such as Enrique Iglesias. He also worked on the CNCO campaign with Landmrk, which I’m a big fan of.
  • Luke Ferrar, Head of Digital, Polydor (UK)
    Launched the first chatbot with Bastille.
  • Gustavo Goldschmidt, CEO & Co-Founder, SuperPlayer (Brazil)
    Runs Brazil’s biggest streaming service which not only recommends music through a chatbot, but also builds chatbots for artists, which then drives fans to their service when they want to stream something.
  • Syd Lawrence, CEO & Co-Founder, The Bot Platform (UK)
    Launched the Hardwell bot, which is probably the most well-known example of chatbots being used in music.
  • Tim Heineke, Founder, POP (Netherlands)
    Used to run a cool startup named Shuffler.fm which turned blogs into radio stations and became a kind of StumbleUpon for music discovery, and also co-founded FUGA.
  • Nikoo Sadr, Interactive Marketing Manager, The Orchard (UK)
    One of the most brilliant minds in digital marketing, in general. Previously with Music Ally.

FULL VIDEO:

WRITE UP:

Messaging, bots, and AI’s music evolution by Music Ally’s Eamon Forde

Run The Jewels’ Marketing Panel

A few weeks ago, I was asked if I could also moderated the RTJ marketing panel — which would have been a no-brainer anyway, but having a personal connection to this, made me so excited to do it that I forgot to even introduce myself during the panel.

My first real music business job was with a startup called official.fm. As a student, I listened to a lot of underground and indie hiphop, which made me a big fan of the Definitive Jux label, which put out music by Aesop Rock, Mr. Lif, RJD2, and El-P (also one of the founders). The other founder was Amaechi Uzoigwe, who now manages Run The Jewels. I remember feeling a little starstruck at the time. Now, years later, it was so good to catch up with Amaechi and the inspiring success he’s created for RTJ and himself.

Also on the panel was Zena White, who’s MD of The Other Hand, and does great things for RTJ, Stones Throw, Ghostly, BadBadNotGood, DJ Shadow and more.

FULL VIDEO:

WRITE UP:

How Run The Jewels found fame & fortune: by focusing on fans by Music Ally’s Stuart Dredge

The future of music, inspired by a cheap Vietnamese restaurant in Berlin

I spent the last week living from an Airbnb while getting started with my new job at IDAGIO in Berlin. Down the street from my Airbnb was a cheap Vietnamese place, where I ate a couple of times. They always had Vietnamese pop music on, but one day they had a CD by a Vietnamese singer covering Western pop songs. In English. I thought about it for a little: why wouldn’t they just play the originals?

These cover releases are often financially motivated, but since the restaurant has to pay some collection society, and a Spotify subscription gives you all the music for just $10, I figured that the reason for this music playing was probably not something financial.

I then wondered: could it be that they simply have more of a connection to the Vietnamese performer, and prefer to hear these works from his mouth?


I’ve been getting into a new way of thinking about music by stepping into classical. Suddenly, there’s not 1 original and then some ‘lesser’ remixes and covers. There’s a composition, with the author of that work often having deceased before modern recording technology, and then there are countless recordings of performances of that work. Sometimes there’s an relatively undisputed ‘best’, but often it comes down to personal taste, preference, and opinion.

IDAGIO screenshot

In the last century, music went through an enormous change. It went from ‘folk’ to ‘pop’. Here’s what I mean with each phrase:

  • Folk: music that’s not ‘owned’ by a single individual or corporation, but rather by the culture in which it was born. A song is not necessarily known for a particular performer, but instead is performed by many performers: ones that reach success far and wide, as well as local performers who just like to sing in front of a crowd in evenings or weekends.
  • Pop: music that’s controlled and owned. Songs are known for their original version and original performers. In this sense, the meaning extends beyond the charts, and into modern day underground rock, metal, and to a certain extent hiphop and dance music.

Recording technology in the 20th century brought about a transition: where once music was ‘folk’ by default, it became ‘pop’ instead. The rise of mass consumerism and cheap global distribution decreased the amount of time a song needed to spread geographically. These was now also a default version through which basically everyone became familiar with the work, rather than through their local performer or traveling bands.

While this system has generated a vast amount of money, and a huge music economy, I also think that music as an experience has lost a lot through this. People’s relationships with works are more superficial and performers are less incentivized to be the best performer of a certain work, since they can basically be the only one.


Back to the Vietnamese restaurant.

I got to thinking: what if we can ‘folk-ify’ modern pop music. It’s already being done to a certain extent. The remix culture on Soundcloud is a great example of it, and so is the cover culture on YouTube. What if the way we’re structuring the navigation in content on IDAGIO (such as: composers > works > recordings and performers) some day could become relevant for ‘pop’?

It would mean people would be able to browse based on songwriter, and then see all the pop songs related to that writer. They’d then be able to explore each song, and all the performances of it. They could sort by proximity: either offline (geographic), or online (based on your social graph and digital footprint). This could make the performance they listen to more personally relevant, just like the CD in the Vietnamese restaurant is to the owners of the restaurant.

It could make music more participative, and in a way it already is becoming so: YouTube, Soundcloud, remix apps, democratization of production tools, cheap hardware for recording (like our phones), Musical.ly, performances on livestream… The two most remix-heavy genres we know, dance and hiphop, are the ones most influential to the millennial demographic and younger. Both house and hiphop were born of affordable drum computers and samplers, of looping existing records, reinterpreting them, creating a new performance out of something that already existed.

The hard part has always been incentivizing the rights holders. Just look at the lawsuits.

We’re reaching an interesting time: we’re getting very good at interpreting really large datasets. Machine learning and AI are set to revolutionize our every day existence in just a few years. Then there’s blockchain, which is a good technology for tracking the complexity involved with a very nested type of ownership if we indeed ‘folk-ify’ pop music (without radically overhauling modern notions of intellectual property).

Music doesn’t have to become more participative, but it can. I think there’s a good economic case for it, but it still needs to be the product of deliberate choice of individuals. People in government can look at funding music education, and modernizing it, because the computer is the most important instrument for our generation (I know some of you will strongly disagree: find me at Midem, Sonár+D, or c/o pop and we can discuss over a beer). Musicians can think of how they can invite fans to contribute or interact with their music. People with entrepreneurial mindsets can think about solving some of the issues related to rights, or look at how musicians can monetize this type of interactivity.

And we all, as listeners, simply need to do one thing more often: sing.

Online music is about to experience another MySpace moment

An emerging void signals new opportunity for innovation in digital music.

The benefit of writing thoughts down is that you get to revisit them. Six years ago, I penned a piece for Hypebot called The Next MySpace. At that time, people in the music business were desperate to for another MySpace to emerge: the site had been a ray of hope, but as it collapsed, online music was scattered across an immature ecosystem of rapidly growing startups like Soundcloud, Bandcamp, Facebook, Spotify, and many others that were eventually acquired or perished and forgotten. I argued:

The closest we will ever get to a “next MySpace” will be either a music network or a social network that manages to gather, organise and integrate the fragments in spectacular fashion.

Defining the MySpace moment

What I call a MySpace moment is not when everything was going well for MySpace: it’s when decline set in. People started replacing MySpace’s music players, which sucked, with Soundcloud’s beautiful waveform players. People started moving much of their social lives to Facebook (for friends) and Twitter (to connect to strangers). Up until then, the dominant social network had been music-driven — people, especially teenagers, expressed their identities by making long lists of bands they liked.

From the ashes of MySpace, which never managed to recover, rose a new ecosystem of music startups. They’ve managed to make it easy for artists to connect to fans, get paid for online playback, let fans know about new shows, and be able to very specifically target people with ads.

That moment, that void, was a massive opportunity and many companies benefited from it.

That moment is here once again.

The new MySpace moment

There are two main factors contributing to a new emerging void for entrepreneurs to leap in. One has to do with product adoption life cycles, which I’ll explain below. The other has to do with the important position Soundcloud claimed in the online music ecosystem.

Soundcloud came closer to being the ‘next MySpace’ than any startup has. And let’s be blunt: the company is not doing well. After years of legal pressure to tackle the problem of works being uploaded to the service without rights holders’ permission, they were forced to adopt a service model that does not make sense for Soundcloud. The typical $10 a month subscription doesn’t make sense. People are on Soundcloud for the fresh content, the mixtapes, remixes, unreleased stuff: the things that will not be on Spotify for weeks or months (or ever!). Why inject the catalogue with music of long deceased people?

There have been reports that Soundcloud would consider any bids higher than the total amount of money invested into the company to date. That’s not a good sign. The road they’ve been forced into is a dead-end street, and the only end game is a quick acquisition.

I don’t think Soundcloud will die, but it is hard for the company to focus on what they’ve always been good at. Now that they’ve been forced into the Spotify model, those are the types of metrics that are going to matter. Subscriber numbers, conversion, retention. So it may struggle to do as good a job serving the audience they’ve traditionally serviced so well. (small note: I love Soundcloud, and the people there: prove me wrong!)

This leaves a vacuum.

Adding to that vacuum, is the fact that Spotify (and other streaming services) are looking beyond early adopters. To understand the phenomenon, have a look at the below graph:

Product Life Cycle & Innovation Adoption Curve

The top part of the graph details the product life cycle. The bottom part explains the type of audience you address during the steps of that life cycle. As we’ve all noticed from the jubilant press reports on streaming’s expansion, we’re in the growth part of the cycle. This means services like Spotify and Apple Music have to get really good at targeting Early Majority and Late Majority type consumers.

If you’re reading this, you’re in the Innovator or Early Adopter segment. Startups typically start off by targeting those segments. So when Spotify moves on from Early Adopters (their de-emphasizing of user generated playlists is a big hint!), it leaves room for new startups to target and better serve those types of users.

Filling the new void

What happens then? Well, we’re going to get to the next phase of the digital music ecosystem – which is mobile-driven, and flirting with augmented reality, VR, and artificial intelligence. Early adopters are likely to keep paying for their Spotify subscriptions – it’s too big a convenience to give up… So entrepreneurs will have to figure out ways to monetize new behaviours.

Now is a great time to look at very specific problems in music. Don’t try to build the next Spotify or the next Soundcloud. For a while, everyone was trying to build the next MySpace — all those startups are dead now. Instead, take a specific problem, research it, build a solution for someone, test it, try it again for a broader group, and if it works: double down and scale up.

Personally, I’m very curious to see where startup accelerator Techstars Music’s current batch will be five years from now.

The “F*ck the long tail” manifesto

Don’t spend your time on something broken, when you can do something that works even better.

Unless you’re a huge business with a lot of legacy to deal with, the shape of the long tail doesn’t matter. It doesn’t matter whether music is getting increasingly “winner takes all”. This graph does NOT matter:

Long tail in music and movies
From: Mass entertainment in the digital age is still about blockbusters, not endless choice

Why it doesn’t matter

Going into music, you know that the economics are messed up. Everyone has told you so. Unless you haven’t told anyone you’re going into music. Even then — opening one music business blog will tell you the same thing. Constant bickering over the way money is distributed, who gets paid, how much, why not more, why not less, ticket scalping, streaming royalties, exclusives, royalty split disputes…

It’s not pretty.

So you know that you should not create a reality for yourself where you’ll be dependent on the outcome of the ugly side of the music business. Create one where it doesn’t matter.

As soon as you commit to that, the overall economic picture of the music industry won’t matter quite as much.

What matters most

You should be focusing on your music, and on your fans, and on people who make music just like you. Focus on positivity.

Money is not the problem. Your attitude is.

Be proactive. Tell people about your music constantly. Find out who the programmers are for the venues where you want to play. Who the authors are of blogs or YouTube channels that post similar music. Comment. Message them. Ask them for feedback. Be humble and positive.

One day they’ll give you a chance. But they have to SEE that you’re working hard at it, so document your progress. Post at least 5 things to social media every day. Maybe even 10. Snapchat and Instagram Stories make that SUPER easy.

If you’re a band: set everyone up with access. More content.

You need to stand out above all the noise and you need to sustain people’s attention, so they don’t forget about you, so they don’t move on, so you keep appearing in their Facebook timelines and their inbox.

People’s individual attention long tails are the only long tails that matter.

You have a camera on your phone. Get in front of it. Document. Share.

It doesn’t have to be perfect. It has to be genuine. If you work hard, it will get better over time. Then people will feel part of your narrative, part of your story… and that it was kinda shitty early on is actually great: people LOVE a good underdog story.

If you’re worried about being boring because you spend too much time in your studio — set up a livestream. Sure it could get boring, but there will be highlights.

What about the money?

Then you’re going to make money on your own. Away from the rat race. Away from the long tail. Your fans are part of your story. Set up a Patreon. Use Kickstarter to launch new projects. Give them a way to commit.

If you work hard at it, people are going to take note. Including people with money. Influencer marketing is one of the hottest areas in marketing right now. Sponsors are going to show up. Reject all of them, except for the ones that really make sense. Don’t trade in your fans for money. Be you.

If you have a huge excited fanbase, they’ll be LOUD. People will hear you. So the deals will come. The shows will come. Their size will grow and so will the money you make from them.

Work hard.

Ask questions.

Stay humble & positive.

And communicate your passion. ❤️️

(Oh yeah, and follow my newsletter 📰 and listen to Quibus 🎶)

breaking glass

The gender problem in the music business — and what you ♂ can do about it

There’s no need to feel powerless in the face of such a big issue. Start by creating change where you can.

It’s no secret that the music business has a gender problem. If you read about the business regularly you’ll find articles about the plight of female DJs, music pros having music mansplained to them, or the excellent pieces on the topic by AIM’s Lara Baker about calling out sexism or being a young woman in music.

A few weeks ago, at the Sørveiv conference in Norway, the accomplished music manager and lecturer Sally-Ann Gross led a panel about gender in music, which led to a great audience discussion.

It was suggested by someone, a man if that matters, that perhaps this just needs time to be worked out and that women need more role models.

Bullshit. This has always been an issue — what good is more time?

It’s true that more role models might help, but then you’re placing pushing the responsibility back to women. It’s like saying “it’s your problem, you solve it,” but in fact it’s a problem that we all keep alive. For instance, it’s the status quo which prevents role models from being more visible.

A young woman in the audience bravely spoke up later and gave a very personal account of her experience as a woman in music. She mentioned that she always feels pressure on her, because she’s the only woman in the room. She has to make her contribution count. She felt like she can’t make mistakes, and has to perform way above average to be taken seriously.

I don’t know about you, but I really don’t want people (♂ ♀ ⚲ ⚦ ⚧) around me to ever feel that they can’t make a mistake. Or to feel that constant pressure and not be able to relax.

It may seem hard to understand what you can really do when you’re in a position of privilege. Especially since you don’t want to disempower the people you’re trying to help. But it’s not that hard.

If you’re in a position of privilege, here’s what you can do

Step one: accept that you’re in a position of privilege. Don’t be scared to use that privilege in order to make the world a better place. In fact, consider it your responsibility.

It starts with being part of the majority. In music, that means being a guy. Then there are positions of respect, built up through past achievements or professional seniority, but those don’t matter that much. Just being part of the majority makes it easier for you to stand up for what’s right, than for someone who doesn’t hold a position of privilege.

  • Build space so people can actually perform. Don’t gossip. Be someone people can trust. If you have sway in a group, speak out when people treat others unfairly, such as overly skeptical or patronisingly.
  • Worry people may not be welcoming to someone new? Communicate your belief and trust in them widely. Take extra time to make sure the person gets integrated into the team.
  • Create a culture of listening. Perhaps the problem in music is that it’s very much a business of egos in which many people just run with their assumptions without listening to each other. This causes people to believe that what’s true for them, is true for others.
  • When people are dismissive of someone, find out why. If it’s bullshit, challenge them. Don’t let false beliefs go unchecked.
  • Never take away someone’s chance to stand up for themselves.

I’ve intentionally removed gender from here, because it can happen to anyone. In building a team, I’ve sometimes made non-obvious choices that I had to defend and make sure that people saw what I saw in someone.

There’s so much you can do. Go have this discussion with women you see speaking out about this. They want to solve a problem, so they’re interested in having this conversation. Email them or have a chat with them after their panel discussions at conferences.

But what we don’t need is more time if that means postponing planting seeds for a better future.

If you see a festival line-up with almost no women, share your disappointment with the organiser and consider not getting a ticket. If you see people unwilling to give someone a chance because of what’s between their legs, address it. If the only way to get rid of their bullshit is to stop working with them, then make a plan and cut them out.

Don’t work with people who aren’t willing to listen to others.

And obviously, if you see anything worse, like sexual harassment, call it out.

I didn’t start working in music to join an old boy’s club. Did you?

Stone maze

Breaking out of the circular blockchain music discussions

The strategy of a thousand small steps to blaze trails while negotiating the music industry’s next big leap.

This year I’ve had the pleasure to take part in numerous discussions and think tanks about what blockchain can mean for the music business. The promise of blockchain, as will be explained, is transparency, fairness, and greater efficiency.

The longest session I partook in was the week-long Blockchain Lab at Music Tech Fest in Berlin, after which I wrote a piece about how the music industry’s not ready for the blockchain.

More recently, I flew to Kristiansand, Norway for 2 days of roundtable discussions organised by Peter Jenner and the University of Agder. It brought together an excellent selection of stakeholders from various parts of the music business ecosystem. Over the course of the sessions, we went through a wide range of topics, including registries, transparency, and blockchain. When discussing the types of problems that can be solved through blockchain, there were a lot of echoes of past meetings.

The problems in the music business ecosystem that are most important to solve, are too complex to solve without wide buy-in. It’s this complexity that gives people a feeling of powerlessness. Despite having the motivation to act and create a better ecosystem, the challenge of getting all the right players to sign up seems insurmountable.

In this sense, blockchain’s value right now, is in acting as a catalyst to re-ignite the types of conversations held about the (failed) Global Repertoire Database, like, for example, the Open Music Initiative. Why?

Blockchain technology provides a decentralized ledger of transactions that’s accessible to all the participants in the network. Transactions cannot be altered once recorded — only amended. So, when it comes to rights, claims are public. This should discourage wilful obfuscation or sloppiness with asserting rights, or adding metadata, because it will be publicly visible. If the ledger is the authority of truth, then acquiring and expressing rights, as well as guiding payment flows like royalties, should all become more efficient.

The biggest challenge to this happening on a meaningful scale is: how do you get rights holders to agree upon a minimal degree of transparency and investment into such an initiative? That’s a discussion that needs to be had, but meanwhile, let’s not wait.

The reality of the current landscape is:

  • There will be limited buy-in, which means we’re not going to see any industry-wide solutions soon;
  • There is a lot of interest in solving these issues from the music business;
  • On the tech side, people are eager to get going, too.

This means we need to work with a scenario where buy-in has to gradually increase.

Working with blockchain should be a carrot.

If people are unwilling to be transparent, then we need to think about branding that rewards the players that are willing to be transparent.

Consider fair trade products, free range certificates, security certificates, or the types of branding that shows products were made in an environmentally friendly way. For the first batch of companies that get such brands on their products, it acts as a carrot: a good way to show that you’re an ethical brand that cares about fair treatment.

When enough participants in the music business ecosystem get in, from music streaming services, to publishers, artists, labels, PROs and others, the carrot will slowly start functioning like a stick.

  • Carrot: “we’re a music company you can trust, because we’ve signed up to this initiative which guarantees fairness & transparency.”
     
  • ➟➟➟ Momentum ➟➟➟
    *please make a woosshh sound while imagining time elapsing*

  • Stick: “you can choose not to be transparent for business reasons, but how do you guarantee that creators are treated fairly without transparency?”

Currently, we’re in the pre-carrot phase.

More use cases need to be developed.
More experiments need to be organised.
More publicity needs to be generated.

There are a lot of players already and they’ll need to come together to discuss standards, so that certification can be created. The certification will need a strong brand and PR strategy, so that players in the music business will care, including the consumers. This means that it can’t start by targeting mainstream consumers on Spotify or Apple Music. A more realistic place to start would be Bandcamp, or next-generation platforms like Resonate, Whitestone, or Voltra, all of which are still in their early stages.

Perhaps a major label and major digital service can be incentivized to do something, eg. when they need to do damage control and need some positive PR quickly (carrot), but don’t expect them to disrupt their own status quo until it becomes necessary (stick).

If you are interested in participating in such experiments: feel free to get in touch with me and I’ll link you to the right people. I encourage you to use Medium’s response function (on this page) to advertise your own experiments or activities, or to make calls for participation.

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