The decade of the virtual tour pass

Hands up if you’ve had to pivot to livestreaming this year. Many parts of the music ecosystem have made considerable investments of time and resources into livestreaming. Now, what’s going to happen to all that experience, expertise, and infrastructure when live music comes back at some point next year?

2020 has introduced us to a new era of fan culture. Virtual shows and other types of digital experiences have been normalized, opening up new sources of revenue for artists as well as new ways to keep fans engaged. Inevitably, tours will become hybrid phenomena with fans attaining a rich experience rather than being relegated to clips on Instagram and getting a few streamable singles thrown at them every so often. Artists will start taking fans on tour, digitally.

The virtual tour pass

It’s an idea so simple that I expect more than a handful of the companies who experimented with or pivoted towards livestreaming this year, will roll out a service for bands to allow them to sell passes for fans to join the tour and get access to the all the shows — something which may also be rolled up into a membership on Patreon.

A few years ago I was at a small party by a collective of internet culture researchers and artists. Due to the nature of their work, their network is spread over many cities with just enough critical mass locally in order to organise a gig. In order to not leave the bulk of their network out of the loop, they made sure to stream the party out to them while simultaneously streaming the remote attendees in. They were visible on a screen inside the venue and by logging into a special chatroom on your smartphone, you could interact with them through text (though making provocative gestures at the venue’s webcam also worked).

(I wrote about this event 3 years ago in my piece Postinternet Music — scroll down to Instreaming if you don’t get directed there straight away)

This concept of instreaming is something that we’ve also seen during online events this year. There will be a main stream that people can tune into on Twitch or YouTube and various Zoom-sessions where you can stream yourself partying in your room to other fans. Occasionally, fans get featured in the main stream with an effect somewhat similar to the kiss cam popular at sporting events in the US.

An example of a fan dancing in his room being featured in the livestream of Q-Dance Qonnect last spring.

When we go back to live, some artists may choose to start or close a tour with a virtual performance, either through livestreaming channels or an experience similar to Lil Nas X’s performance in Roblox or Travis Scott’s Fortnite gig. It could even be an exclusive for virtual tour pass holders. As I’ve pointed out in previous newsletters, these types of virtual environments are primarily known as games, but they also offer non-gaming experiences… so it’s not inconceivable that Fortnite might actually partner with a tour, allowing the fans to virtually experience every real-world gig as a livestream on its platform.

Other artists may go for something more personal and keep something of a diary through videos, text or drawings and include that in the virtual tour pass. In fact, I’m aware of startups with similar concepts as far back as 2009 that never really took off. What’s changed since then is that everyone now has smart phones, paying for digital media is normal, the social landscape has shifted towards video, and then there are all the shifts in consumer attitudes and behaviour created during the pandemic.

There will be tours again! If you’re active in livestreaming now: start thinking long-term. Where will this experience sit when live kicks up again? How can additional value be created for fans using this year’s investment of time and resources? How do you keep your fanbase connected beyond this challenging time and make it feel like a movement?

I’m looking forward to writing about all the cool stuff many of you will be pioneering.