Lana Del Rey: how to kill an artistic persona in the social media age

Lana Del Rey is back with her seventh studio release, ‘Blue Banisters’, tomorrow – and off social media indefinitely. A full decade after she blew up with her viral hit Video Games, it’s worth asking; can an artistic persona pull through the social media age, or is it meant to be destroyed by parasocial relationships (and rivalries) we form with the people behind them?

When I first heard the opening lines of Lana Del Rey’s 2019 record ‘Norman Fucking Rockwell!’, I was perplexed. God-damn man child, the Manhattan singer croons. You fucked me so good that I almost said, I love you. Wasn’t this self-assured narrator just singing about how he hit me and it felt like a kiss

Around the time ‘NFR’, as it’s known, came out, Duncan Cooper of Vice boldly claimed that if it wasn’t for Lana Del Rey, there would be no Billie Eilish or Lorde. Many found Cooper’s article to be strangely venomous towards a certain Taylor Swift, but Lana’s admirers’ aggressive defensiveness may come from a place of near-trauma. That trauma was the early 2010s, and the way social media viciously tore into the decade’s first musical star – Lana Del Rey. Last year, Elizabeth Grant (Lana Del Rey’s given name) defended herself against a slew of critics that now adored her – in a puzzling, potentially career-finishing statement

Long gone are the days of the mid-century nymphet singing about riches and fame; in 2020, the woman known as Lana Del Rey concluded her transformation into a real-life person, who makes music about the uncomplicated life of a waitress handling the heat. It’s as if, when she sang in ‘NFR’s The Greatest, back in 2019, the culture is lit and I had a ball, I guess I’m signing off after all, she really was.

Go play your video games: an (internet) star is born – and killed

Recently, in an act of revisionist history, Pitchfork rescored some of their past album reviews. Among them was Del Rey’s debut, 2012’s ‘Born To Die’, bumped from a 5.5. to a 7.8. Now that the singer has clawed her way into industry acceptance, it’s easy to forget that Pitchfork’s middling review was not an anomaly at the time; in fact, they were far kinder than others. Evan Rytlewski of the A.V. Club, for example, called ‘Born To Die’ shallow and overwrought, with periodic echoes of Ke$ha’s Valley Girl aloofness. Oof. 

But, for better or worse, she was a trailblazer. When Cooper pinpointed Lana Del Rey as the predecessor of Lorde and others, he didn’t just mean as the first internet sad girl (something which YouTuber bambasalad broke down perfectly). Lana may have been the first pop artist to do what is now a weekly occurrence: to blow up solely on the back of online hype. That’s exactly the reason why Paul Harris of the Guardian was quick to call her an example of modern fame
In October 2011, a video spread like a wildfire in the multimedia sharing platform Tumblr; it was simply titled Lana Del Rey – Video Games. The song was lush, grandiose, profoundly romantic; the video, an apparently homemade collage of old Hollywood fixtures, grainy home movies, and Lana herself. The next twelve months would be a whirlwind for Elizabeth Grant, the quiet singer who had been trying to make it for years – now Lana Del Rey.

A few months later, Lana Del Rey dropped her second music video, Blue Jeans. Her few live shows sold out. She was nominated for and won awards. Normally, this would signal a clear upward trajectory; but, as fast as she rocketed towards cultural adoration, she imploded on the very same place it had started – online. 

The smoke started rising as the internet caught wind of Elizabeth Grant’s origins. An inspiring rags-to-riches story? Turns out she’s a millionaire’s daughter. A DIY music video and song? Apparently, she’s backed by Interscope, a major label. Even the reveal that her obviously fake stage name had been picked by her management read as betrayal.

But the true fire starter was an appalling Saturday Night Live performance in January of the following year, which was trashed by everyone from anonymous bloggers to NBC News anchor Brian Williams (who called it one of the worst outings in the show’s history). At the time, the singer lamented to Rolling Stone: there’s a backlash to everything I do. True, that. By the time ‘Born To Die’ came out, two weeks later, the public was already cold.

The culture is lit and I had a ball: from redemption arc to cancelation

How did Lana Del Rey survive such a disastrous start of her career, fuelled by one of the most ferocious (and, as many have pointed out, misogynistic) character assassinations in recent memory? 

According to Reddit user gabachoelotero, it happened through sheer grit and fan adoration. These were crucial not just for Lana Del Rey’s progress, but for her triumph. Lana kept on releasing music, all the while continuing to hone her glamorous persona through sound, aesthetics, and fashion. 

As Lana carried on the fantasy – draping herself in the American flag, double-cosplaying as Jackie and Marilyn, and playing the troubled nymphet – it continued attracting controversy. One of her critics was Lorde herself, who said the gloomy singer’s world was unhealthy for young girls. In a culture that increasingly pushed for self-awareness, Lana’s out-of-touch dreamscape made many uneasy. 

Still, her fan base grew, steady and ferocious, until, in 2019, she got her due. ‘NFR’ was a certified critical darling. It nabbed the singer two Grammy nominations; Pitchfork called her one of America’s greatest living songwriters. But, with Lana Del Rey, there is always a twist.  

The day is May 21st, 2020. Lana Del Rey takes to Instagram with a question for the culture…. In her text post, which garnered over 1.6 million likes in a day, she says she is disgruntled with how her music is being treated by the critics, in comparison to other female artists. She protests about how other singers found success with songs about being sexy, wearing no clothes, cheating – while she has faced backlash for singing about sometimes submissive or passive roles in relationships. Many noticed that the other artists she compared herself to favorably – Doja Cat, Camila Cabello, Beyonce, and others – were almost all women of color. It was – as Twitter put it relentlessly – a bad look.

To make it worse, Elizabeth Grant proved she had no awareness whatsoever of how the cancel culture machine operates, and later committed the cardinal sin; defending herself. Don’t ever, ever, ever, ever call me racist, because that is bullshit, she cried. 

It was bad, really bad. Even I could tell her career was over.

Question for the culture: are we done with artistic personas? 

Looking back at Lana Del Rey’s trajectory, it’s safe to say playing the part got to her – and to us. But she hasn’t quit; since her infamous outburst, she’s released a poetry book and an album – ‘Chemtrails Over the Country Club’, which garnered positive reviews. Now, she’s back with ‘Blue Banisters’. The album’s first single, Arcadia, sees her tally the usual; cars, hotels, heartache, and, of course, America – a word she has alluded to so often it no longer resembles anything real. 

But there is something truthful here, as was on her last outing. In Arcadia, Lana Del Rey may still be singing her brand; but now she’s on the outside looking in. She no longer sounds cool and detached – on her chorus, her voice quivers. When she promoted the song on Instagram, she said; ‘listen to it if you listened to video games’. Then, she dipped.

Only Lana Del Rey herself can say until when she intends to chase her fictional muse; her new, unpolished sound makes it seem like she’s retired it for a new, permanently offline one. Maybe the only way to have an artistic persona nowadays is to disengage completely, or else your social media presence will find a way to break the veneer.  

Revisiting Lana Del Rey’s magnum opus, Video Games, a decade later, I find it has now the same quality of a precious antique. It’s the product of a time where the internet was radically different, as was our relationship to the artists we listened to. 

In 2011, all I knew about Lana Del Rey was what she told me; that she was an elusive ‘vamp of constant sorrow’, as Brian Hiatt of Rolling Stone once profiled her. Hell, she might have not been a real person, for all I know – with no real intent, thoughts, politics. Now I know far, far too much.

Livestreaming and the horseless carriage syndrome

Livestreaming is a concert without an audience in proximity to the musicians. Marshall McLuhan, in his seminal Understanding Media, argued that humans share an ineptitude in understanding the nature and the effects of new technologies. We cannot help but view these technologies as a new form of an old technology we’ve become accustomed to. McLuhan called this the horseless carriage syndrome, because he used the example of the first cars and how people perceived them. In the late 19th-Century people saw automobiles simply as horseless carriages. Moreover, the first cars looked like horseless carriages with the driver at the front on top. Similarly, TV was first seen as radio with moving pictures. And now livestreams are viewed as concerts without an audience. The problem, according to McLuhan, is that we place too much emphasis on the content whereas the medium is actually what matters more. In other words, we should focus on the potential of a new technology and how it can affect change in the way we think and act in the world. Let’s explore what it means to imagine livestreams not as concerts without in-person audiences, but instead as a new medium with its own specific affective capabilities. Furthermore, this medium requires its own language and marketing.

Approaching a new medium in terms of its predecessors

Cherie Hu has just written an excellent piece confronting us all with the disconnect between the hype for livestreaming we’ve seen during the pandemic and the demand that now exists for them. She calls for a “much-needed reality check about the viability of the format as a standalone business model for concerts.” And there lies the horseless carriage syndrome. Hu critiques the fact that people within the industry have put a total addressable market (TAM) up for livestreams that is bigger than that for concerts. That TAM comes from the basic notion that a livestream is a concert for people who cannot attend the in-person gig due to geographic constrictions. It’s a good sell, but in Hu’s words, we’re better off talking about a “total unaddressable market” in that case.

The idea of viewing livestreaming, and its potential, in terms of how much people want to attend an in-person gig also comes back in recent M&A examples. When Live Nation acquired Veeps, they did so because they want to equip the venues they operate for livestreaming. The thinking behind that is that it will increase the scope, the TAM, for those concerts. In the words of Live Nation CEO Michael Rapino,

“this business is a compliment and promotion to the core concert … we’ll be streaming a lot more of our concerts to fans that can’t show up to the event, or some that may want to stream on our app when they’re at the event because of some added value of digital backrooms or camera angles … Looking to the future live streams will continue to unlock access for fans – whether they are tuning into a sold out show in their hometown, or watching their favorite artist play in a city halfway around the world. The most critical element of live streaming is the artist on stage.

Again and again in this quote we see Rapino likening the livestream to the concert. He thus keeps the concert, Live Nation’s core business, the core of the fan experience. He even goes so far as to say that the artist on stage is the most critical element of any livestream. Of course, he also hints at what differentiates the livestream as a medium from a concert. For example, he mentions the variety of camera angles or backstage access. In other words, there’s levels of interactivity of intimacy connected to livestreaming that differ wildly from the in-person concert. The latter gives a fan experience centred around a shared feeling of energy-exchange between fan and artist. The simple fact of having multiple bodies in one room creates a shared energy unequal to anything else.

Moving to the virtual

What’s interesting is that even people who are heavily invested in changing the narratives around the horseless carriage of livestreaming fall into its trap. Jon Vlassopulos, global head of music at Roblox, still talks about the metaverse as “an infinite venue.” To be fair, he also reframes the livestream outside of the concert-terminology:

“They’re a unique, creative and novel way for them to express themselves and their music and engage with their fans in a hyper-immersive, social setting.”

For Vlassopulos this also means that the TAM for these livestreams, or virtual in-game events, are endless. And that’s the kind of horseless carriage comparison that Hu is trying to steer away from. She, helpfully, points out that just making virtual shows more engaging isn’t necessarily going to translate into more engagement. Vlassopulos, in contract, tries to sell the idea of a concert in Roblox as a way for artists to reach as many people in one go as they can do with an 18-month world tour. But we shouldn’t be comparing those two things. They’re separate and we need to start thinking about them as such.

Let’s drive a car

One way of thinking about livestreaming as separate from in-person concerts is to look at the medium and its distribution. I’ve written previously about a ‘waterfall strategy’ for livestreams [paywall]. In that piece I also reach back to McLuhan and his notion of ‘hot’ and ‘cool’ media. The former is high-fidelity and low-participation, while the latter is low-fidelity and high-participation. In terms of livestreams I called the type of quick-and-dirty Twitch or Instagram livestreams cool media while the highly produced efforts of a BTS, Billie Eilish, and Dua Lipa were hot media. Of course, the first two of those did a great job of including more interactive elements that showed the potential of livestreams as a medium. However, only the latter focused on distribution after the original livestream date. The medium of the livestream, especially, lends itself to this type of continued engagement. It should, then, be a focus from the moment of inception.

In terms of McLuhan, what really affects us in a concert is that the medium allows us to feel the energy of loud music and other bodies moving in unison. And what really affects us in a livestream comes from a feeling of intimacy with the artist, a moment of interactivity between artist and fan(s), and a close-up way to watch a musician in action. Moreover, any good livestream will not simply point cameras at musicians, but use the function of the camera, its angles and the way it can direct viewing. Jeff Daniels, who besides being a great actor is also a singer-songwriter, has some great insights in how this works:

“[I]t’s got to hit them different, these live streams. I’ve seen some artists go on the Ryman stage or wherever and they try the light show and the whole thing, and it’s everything except the audience. Instead of trying to give them something that it isn’t, is there something that that doesn’t do? That’s what I’ve tried to figure out with the live stream. It’s like shooting a medium close-up when you’re film acting. And if you’ve got a floating camera like we do — our third camera kind of moves in and out — that’s bringing the audience in. You’re showing them where to focus. It’s like the difference between movies and theater. Theater you sit in the audience and you’ve gotta be the editor. You have to look over there, or cut to him. You’re the one turning your head. In movies, we do that for you. We cut to her, or to the car.”

That, in a nutshell, is how the medium of the livestream changes the consumption of the content – music – from an in-person concert. In other words, we need to start thinking about livestreaming as a medium starting with a camera, with an image.

Let’s get others to drive along

So, if you think about livestreaming like Daniels does you need to find musicians who can play in front of a camera. That means they need to pull in the viewers one by one and give them all the feeling they’re playing specifically for them. But before that connection can take place, fans need to be convinced to buy a ticket and watch the livestream in the first place. If anything should be taken away from Hu’s piece it’s that telling people that a livestream is an online concert isn’t going to work. Instead communication around livestreams should focus on what makes it unique. A year ago, Bas wrote a great piece showcasing 8 generatives that can help livestreams or virtual music shows stand out from real-life experiences.

In your communication and promotion for a livestream, then, focus on what makes this medium unique.

  • Intimacy
  • Interactivity
  • Storytelling elements
  • The feeling of someone playing just for you, as a fan
  • Ideally, the livestream should really be live. Messaging should then focus on that ‘live live’ element
  • It’s a unique experience that’s unlike any other way to experience music

Wrapping up: a new art form

My conclusion here is short. Livestreaming is a new art form and expressions of it should reflect that. Use the medium of livestreaming and the cameras to bring out the creative vision of artists. Push for producers and musicians alike to bring out the art of the livestream. Moving forward we’ll see more and more creative interpretations of this art form. In parallel to that, communication around livestream should reflect that. The use cases and the marketing should help amplify getting broader audiences on board with the unique medium of livestreaming.